District Policies

PHOTO POLICY
On occasion, staff may take photos of participants enrolled in any District program.  Please be aware that SEPRD may use these photos for District brochures, flyers, or promotional materials. Staff will ask before taking photos, if you do not wish to have your image used, please let our staff know.

EMERGENCY FORMS
Emergency forms with current information are required for all youth program participants. We ask that forms be updated every 6 months or as your child’s information changes.

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REFUND POLICY
Since the decision to hold a class is based upon minimum number of registrants, registered participants who do not attend the class (or camp) will not be given refund or credit.
Any patron who registers for a class (or camp) that is cancelled by Sunset Empire Park and Recreation District will receive a full refund.
If patron registers for class and requests a refund 7 days or more before the start of the class or camp, the patron will be given a full refund. 
A patron who registers for a class and withdraws fewer than 7 days prior to the start of class will not be issued a refund. Failure to attend an activity does not entitle the participant to transfer, make-up, or receive a refund.  
An exception will be made in cases where illness prevents a patron from taking part in a program or activity. In such cases, a note from a physician will be required before a credit or refund will be given.

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EQUITY, DIVERSITY, INCLUSION POLICY

SEPRD is committed to welcoming people of all races, ethnicities, socioeconomic classes, disabilities, faiths, religions, genders, gender identities and expressions, sexual orientations and nationalities. In October 2020, the Board adopted the EDI Policy here. 

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ANIMAL POLICY

The district's animal policy is based on guidelines set forth by the Americans with Disabilities Act (ADA). In accordance with these guidelines, all pets including dogs are not allowed in any area of the Seaside Youth Center, Bob Chisholm Community Center, or the Sunset Pool with the exception of the administrative office area, unless they are a SERVICE ANIMAL. According to recently updated ADA guidelines, therapy animals are NOT considered to be Service Animals, and will therefore not be permitted in any of these areas.

The exception to this policy pertains to specific educational programs that use animals as part of their activities.

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PATRON RIGHTS & EXPECTATIONS
Our park district staff members work very hard to provide a warm, welcoming environment for all of our guests. As a patron, you have a right to expect certain things from us, just as we have a reasonable right to expect certain things from you.

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As a patron, you have a reasonable right to expect:

• respectful, dignified, and courteous treatment from all district staff members;

• respectful, dignified, and courteous treatment from all fellow patrons and their guests;

• continuous growth toward a healthy, active lifestyle as a result of your visit to our facility;

• to have an equal opportunity to participate in inclusive, educational, and recreational programs.

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As a district, we reserve the right to expect you to:

• treat all district staff in a respectful, dignified, and courteous manner;

• treat all fellow patrons and their guests in a respectful, dignified, and courteous manner;

• refrain from using profanity, inappropriate or suggestive language, and obscene or offensive gestures;

• express concerns about programs or facilities to staff in a respectful and appropriate manner.

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Working together, we can create a safe, nurturing environment for everyone to enjoy, no matter what program or activity they are taking part in!​